GuestVoice

Most unhappy guests don't complain. They just never come back.

A QR code on your table. Private feedback in seconds. An alert on your phone before they've paid the bill. Fix problems on the spot — before they become public.

Hint: try giving a low star rating in the demo

How it works

1

You place a card on the table

No app needed. Under 30 seconds.

How was it?

Tell us everything 👇

QR code

Scan to share ✨

powered by GuestVoice

2

They tell you what they really think

Stars, comments, photos, voice notes.

F

How was your experience? ✨

Tap a star to rate us

What could be better?

🍕 Food⏱ Speed👤 Service
Add a comment...
3

You get an alert before they leave

Table number, rating, and what went wrong.

G

GuestVoice Bot

bot

🔴 New feedback — Table 4 ⭐⭐ (2/5) "Food was cold and service slow" 📍 Front Café

just now

4

Google reviews keep coming

Especially from the happy ones.

You made our day!

That really means a lot to us.

Want to leave a Google review?
5

You see the full picture

Trends, tables, and what keeps coming up.

Dashboard

FeedbackQRSettings

Responses

127

Avg rating

4.2

5

Amazing pasta, best in town

Table 7

2m ago

2

Waited 40 min for mains

Table 3

18m ago

5

Perfect brunch, will be back

Table 1

25m ago

4

Great vibe, drinks were slow

Table 12

1h ago

Two outcomes. Both good for you.

⭐⭐⭐⭐⭐

Great experience → public 5-star review

Every guest sees the option to leave a public review. Happy guests often do — because the experience is still fresh.

⭐⭐⭐⭐⭐

Something off? You hear about it first

Guests get a direct channel to tell you what went wrong. Your team can step in, acknowledge it, and make it right — all before the guest even leaves.

🛵

Bad deliveries lose customers silently

Delivery customers never meet your team. A cold dish or a missing item goes unreported — they just don't order again. Slip a QR code into every bag. Give them a way to tell you before they ghost you.

Built for busy restaurants

📍Know exactly which table had the issue
🔍See which marketing channels drive visits
📊All your feedback in one dashboard
💬Real-time feedback alerts for your staff
🎨Your brand, your colours — fully customizable

Simple pricing

No contracts. No setup fees. Cancel anytime.

€49/month

per location

Get started — 30 day money back guarantee

See it in 30 seconds

Scan the code or tap the button. You'll experience exactly what your guests would.

QR code to demo
Try the demo →

Questions

Does this replace my existing QR code?+

Yes. GuestVoice becomes your single table QR. It collects private feedback and gives every guest the option to leave a Google review — you're not losing reviews, you're adding a feedback layer that didn't exist before.

Will guests actually scan it?+

Yes — there's no app to download, no account to create. They scan, tap a star, and they're done in under 10 seconds. We see strong adoption because the barrier is essentially zero.

Is this allowed by Google?+

Yes. Google's policy prohibits selectively soliciting positive reviews or discouraging negative ones. GuestVoice doesn't do either — every guest, regardless of their rating, sees the same thank-you screen with the option to leave a Google review. We don't filter who sees it, we don't block anyone from posting, and we don't redirect unhappy guests away from Google. GuestVoice adds a private feedback channel alongside the public one, not instead of it. Just the digital version of "can I speak to the manager".

What happens to the feedback?+

It goes straight to your admin dashboard and triggers a Telegram alert to your phone within seconds. You see the rating, the table number, and exactly what the guest said. Guests are never contacted unless they choose to leave their details.

How long does setup take?+

Under 10 minutes. We create your account, generate your QR codes, and send you the table cards. You just place them.

Do I need to install anything?+

No. GuestVoice is a web app. You log in from any browser — phone, tablet, or laptop. Your guests don't need to install anything either.

Is my data safe?+

All data is stored in the EU (Frankfurt) on encrypted infrastructure. We never share or sell your data. See our Privacy Policy for details.

Can I get alerts on WhatsApp instead of Telegram?+

Not yet — WhatsApp's encryption and anti-bot policies make integration significantly more complex. It's on our roadmap. In the meantime, Telegram is free, takes two minutes to set up, and delivers alerts instantly.